PRIVACY POLICY | 隱私政策

HKGBALLBOOT LIMITED ("we", "us", or "our") is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal data. HKGBALLBOOT LIMITED（下稱「我們」或「本公司」）致力保護閣下的個人隱私。本政策說明我們如何收集、使用及保護閣下的個人資料。

1. DATA COLLECTION | 資料收集

We collect information that you provide directly to us when you: 我們會在以下情況直接收集閣下提供的資訊：

• Place an order for performance footwear or apparel.

  • 購買專業足球鞋或運動裝備時。

• Subscribe to our newsletter for launch updates (e.g., Mizuno MIJ or limited Adidas/Nike drops).

  • 訂閱通訊以獲取新品發佈資訊（例如 Mizuno MIJ 或限量版 Adidas/Nike 系列）。

• Communicate with our customer service team regarding sizing or technical specifications.

  • 就尺碼或技術規格與我們的客戶服務團隊聯絡時。

2. HOW WE USE YOUR INFORMATION | 我們如何使用閣下的資訊

We utilize your data to ensure a seamless retail experience: 我們利用閣下的資料以確保流暢的購物體驗：

• Order Fulfillment: Processing payments, managing shipping, and providing order updates.

  • 訂單履行： 處理付款、安排物流及提供訂單更新。

• Fraud Prevention: Verifying identity for high-risk orders to protect our stock and our customers.

  • 防範欺詐： 為高風險訂單驗證身份，以保護我們的庫存及客戶。

3. THIRD-PARTY DISCLOSURES & GLOBAL TRANSFERS | 第三方披露及全球傳輸

To provide specialized soccer products, we share necessary data with trusted partners: 為了提供專業足球產品，我們會與信譽良好的合作夥伴共享必要資料：

• Global Suppliers: Information may be shared with our partners in Japan to facilitate direct-to-customer shipping or inventory management.

  • 全球供應商： 資料可能會與我們在日本的合作夥伴共享，以便安排直接配送或庫存管理。

• Logistics: Third-party couriers (e.g., SF Express, DHL) to handle physical delivery.

  • 物流夥伴： 第三方快遞公司（如順豐速運、DHL）負責實物配送。

• Payment Processors: All financial transactions are handled by secure, encrypted gateways (e.g., Stripe, PayPal, Apple Pay). We do not store your full credit card information.

  • 付款處理商： 所有財務交易均由加密安全網關（如 Stripe、PayPal、Apple Pay）處理。我們不會儲存閣下的完整信用卡資料。

4. COOKIES & TRACKING | 餅乾與追蹤技術

We use cookies to distinguish you from other users. This helps us: 我們使用 Cookies 以區分閣下與其他用戶。這有助於我們：

• Remember items in your shopping cart.

  • 記錄閣下購物車中的商品。

• Understand your brand preferences (e.g., if you frequently view Nike Mercurial vs. Mizuno Alpha).

  • 了解閣下的品牌偏好（例如閣下較常瀏覽 Nike Mercurial 還是 Mizuno Alpha）。

• Deliver targeted advertising via social media platforms (Google and Meta Pixels).

  • 透過社交媒體平台（Google 及 Meta Pixels）發放具針對性的廣告。

5. DATA SECURITY & RETENTION | 數據安全及保存

We implement high-level security measures to protect your personal data. We will retain your information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with Hong Kong legal and accounting requirements. 我們實施高水平的安全措施以保護閣下的個人資料。我們僅會在履行本政策所述目的或符合香港法律及會計要求所需的期限內保存閣下的資料。

6. YOUR RIGHTS (HK PDPO) | 閣下的權利（香港個人資料條例）

You have the right to access, update, or request the deletion of your personal data. You may opt-out of marketing communications at any time by clicking the "Unsubscribe" link in our emails. 閣下有權查閱、更新或要求刪除閣下的個人資料。閣下可以隨時點擊電郵中的「取消訂閱」連結，選擇不再接收營銷資訊。

7. CONTACT US | 聯絡我們

For any inquiries regarding your privacy, please contact: 如對隱私有任何查詢，請聯絡： Email: hkgballboot@gmail.com

FAQ | PRIVACY POLICY (隱私政策常見問題)

Q1: 我的個人資料會被傳送到海外（例如日本）嗎？ Will my personal data be transferred overseas (e.g., to Japan)?

• 回答： 為了完成訂單，我們會將必要的配送資料（姓名、地址及電話）提供給海外供應商。我們僅提供物流所需的最少資訊，並要求合作夥伴確保資料安全。

• Answer: To fulfill your order, essential shipping details (name, address, phone) are provided to overseas partners. We only provide the minimum data required for logistics and require partners to uphold strict security standards.

Q2: 本店會儲存我的信用卡或付款資料嗎？ Do you store my credit card or payment information?

• 回答： 不會。所有付款由加密支付網關（如 Stripe / PayPal）直接處理，本公司無法看到或儲存閣下的完整信用卡號碼。

• Answer: No. All payments are processed by encrypted gateways (e.g., Stripe / PayPal). We cannot see or store your full credit card number.

Q3: 為什麼我瀏覽完網站後，會在社交媒體看到你們的廣告？ Why do I see your ads on social media after visiting your site?

• 回答： 我們使用 Cookies 技術提供相關產品資訊。這屬於自動化廣告追蹤，我們不會將閣下的姓名或私密資料出售給第三方。

• Answer: We use Cookies to provide relevant product info. This is automated ad tracking; we do never sell your name or private data to third parties.

Q4: 如果我不想再收到宣傳電郵，該如何處理？ What should I do if I no longer wish to receive promotional emails?

• 回答： 閣下可以點擊電郵底部的「取消訂閱 (Unsubscribe)」連結。我們會立即將閣下從推廣名單中移除。

• Answer: You can click the "Unsubscribe" link at the bottom of our emails. We will remove you from the mailing list immediately.

Q5: 我可以要求查閱或徹底刪除我的個人資料嗎？ Can I request to access or permanently delete my personal data?

• 回答： 絕對可以。根據香港法律，閣下有權查閱、更正或要求刪除帳戶資訊。請透過電郵聯絡我們，我們會在核實身份後儘快處理。

• Answer: Yes. Under HK law, you have the right to access, correct, or delete your account information. Please contact us via email, and we will process your request after identity verification.